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General Manager, VIC/TAS Sales

4 weeks ago

Melbourne, Victoria, Australia Lendi Full time
About Lendi Group

Lendi Group is a leading provider of home loans and financial services, operating under the prestigious Lendi and Aussie brands. As a Group, we offer a unique and personalized experience for our customers, combining human support with cutting-edge technology.

Job Description

We are seeking an exceptional General Manager to lead our sales and distribution channels in Victoria and Tasmania. This is an exciting opportunity to spearhead our national distribution strategy and contribute significantly to our business plan.

As the General Manager of Lendi Group VIC/TAS, you will be a visionary leader with exceptional influencing skills and a proven track record in elevating sales team performance. You will be responsible for driving the performance and growth of all sales channels in Victoria and Tasmania, ensuring alignment with our broader business strategy and operating model.

Key Responsibilities:

  • Lead, motivate, and strategically manage a diverse team, including Sales Managers, Retail Business Consultants, and essential support services.
  • Skilfully influence and engage a network of self-employed independent contractors.
  • Navigate complex dynamics, including managing channel conflicts and fostering key strategic partnerships vital to our business's success.
  • Foster a cohesive leadership approach in conjunction with the Chief Distribution Office and fellow State Managers, reinforcing alignment with Lendi Group Vision and Values throughout.
  • Collaborate the design and lead the implementation initiatives to adjust and reshape the BVP, Business Experience (BX), and economics of the Distribution channels.
  • Collaborate with relevant business units to attract top-tier operators and provide industry-leading pathway opportunities.
  • Drive a culture of continuous improvement within the distribution team, fostering innovation, creativity, and excellence in execution.
  • Foster engagement and commitment within sales teams to drive growth of the Lendi & Aussie brands and business across all channels.
  • Provide coaching to Sales Managers to enhance their leadership abilities and uphold consistent customer service standards.
  • Implement effective performance management processes to address deviations from required standards or behavioural issues.
  • Ensure adequate support resources are available to enable brokers to maximize conversion rates and expand their customer base.
Requirements

To be successful in this role, you will need:

  • Experience in a senior relationship management role in the mortgage industry.
  • Experience in channel management and franchising advantageous.
  • Demonstrated capability to lead a large high-performing Sales team.
  • Demonstrated strategic thinking at General Manager level.
  • High level communication skills, both written and verbal.
  • Confident communicator, able to present ideas to the Executive Team and below.
  • Strong interpersonal skills with ability to build and maintain relationships.
What We Offer

We offer a range of benefits and perks, including:

  • Flex First policy, allowing you to work from home or our metropolitan city offices.
  • Extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers.
  • An additional week's Loyalty Leave each year after reaching 3 years' service.
  • Employee Assistance Program and social groups, such as our industry-leading Women in Technology group.

We are a people-first company that invests in initiatives to promote a healthy work environment. Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. We value a positive candidate experience and commit to respond to every applicant. Once we have received your application, we will reach out to you via email.