Expert ServiceNow Configuration Professional

4 days ago


Council of the City of Sydney, Australia Servicenow Full time
Technical Consultant Job Summary

This is an exciting opportunity to join our team of experienced technical consultants. As a key member of our professional services organization, you will work closely with customers to deliver business value through the ServiceNow platform.

About the Customer Outcomes Expert Services Senior Technical Consultant Role

The successful candidate will have a strong background in technical consulting and experience in leveraging AI to drive business value. You will participate in customer workshops to assess current processes and establish future-state processes.

Key Responsibilities
  • Assess customer processes and identify areas for improvement.
  • Develop customized solutions using the ServiceNow platform.
  • Provide technical guidance and support to customers.
  • Maintain technical expertise and stay up-to-date with industry trends.
  • Collaborate with cross-functional teams to deliver business value.


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