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Customer Service Representative
1 week ago
At Next Health Group, we strive to provide exceptional health and employment outcomes for individuals and those they support.
We are seeking a dedicated Receptionist who will be the first point of contact for our clients and visitors. As a key member of our team, you will be responsible for providing high-quality customer service, managing the reception area, and supporting the Client Services Officers team with administrative tasks.
Key Responsibilities:- Manage the telephone switchboard and respond to incoming calls, forwarding them to the appropriate team member as needed.
- Greet and welcome visitors, including Next Health staff, specialist consultants, patients, and external visitors.
- Book assessments and appointments, ensuring completion of prescribed paperwork before the scheduled consultation.
- Communicate relevant information to ensure the comfort of visitors, as necessary.
The ideal candidate will possess excellent communication skills, strong leadership abilities, and the ability to work independently and within a team environment.
