Financial Service Advisor

4 days ago

Australia beBeeCustomer Full time $56,000 - $60,000

Located in the heart of West End, our contact centre offers an exciting opportunity for individuals to kick-start or progress their career in financial services. As a valued member of our team, you will play a pivotal role in providing exceptional customer service and resolving complex financial matters with empathy and professionalism.

Our organisation is renowned for its commitment to excellence and employee satisfaction, offering a range of benefits to support your well-being and growth. These include:

  • Fully paid training and coaching programmes to enhance your skills and knowledge
  • A Certificate III in Financial Services to equip you with industry-specific expertise
  • A flexible hybrid work environment that balances office time with remote work options
  • Perks and discounts through our employee benefits platform
  • Wellbeing and health initiatives, including online fitness training and 24-hour wellbeing support

As a successful Account Representative, you will possess excellent communication skills, a natural ability to problem-solve, and a genuine passion for helping others. You will thrive in a fast-paced environment, working closely with customers to find fair and sustainable solutions to their financial challenges.

Key responsibilities will include:

  • Managing outstanding accounts with clients from leading institutions
  • Making and receiving high-volume outbound/inbound calls
  • Building and establishing relationships with customers through rapport and trust
  • Creating positive outcomes by negotiating repayment solutions
  • Problem-solving and objection handling

With a strong focus on employee development and opportunities for growth, we encourage motivated individuals to apply for this exciting role. If you are eager to learn, grow, and make a meaningful impact, we invite you to explore this opportunity further.

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