Customer Service Representative

2 days ago

Belrose, New South Wales, Australia EG Australia Full time
About the Role

We are seeking a motivated and customer-focused individual to join our frontline Fuel team at EG Glenrose store. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting products and deals, and maintaining a safe and efficient working environment.

Key Responsibilities
  • Provide outstanding customer service to ensure customer satisfaction and loyalty
  • Promote EG products and offers to drive sales and revenue growth
  • Operate point of sale systems and manage fuel and stock deliveries
  • Maintain a clean and safe working environment, adhering to company standards
  • Ensure effective merchandising and stock control to maintain premium store presentation
What We're Looking For
  • Previous retail experience, preferably in a customer-facing role
  • A confident and energetic attitude, with a passion for delivering excellent customer service
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team
  • Able to work in a fast-paced environment, with a focus on meeting sales targets and customer needs
  • A solutions-focused individual who is committed to continuous learning and improvement
What's in It for You?
  • Competitive pay rate, plus bonus and superannuation
  • Access to exclusive discounts and cashback offers through our retailer network
  • Save on fuel with our Team Fuel Discount
  • Access to employee well-being programs, including free flu vouchers and general counselling
  • 12 weeks paid parental leave for primary caregivers, plus keeping in touch days and parental leave vouchers
  • Opportunities for career growth and development across our expanding national network
About EG Australia

We are a modern consumer retail company, committed to delivering a unique shopping experience to our customers. With a strong presence in Australia, we offer a range of products and services, including fuel, food, and convenience items. We are passionate about creating a positive and inclusive work environment, where our employees can thrive and grow.

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