
Agricultural Trade Services Digital Platform Manager
1 week ago
The ideal candidate will play a critical role in delivering a unified digital experience for Australia's agricultural cross border trade by consolidating multiple import and export service portals into a single platform.
Key Responsibilities:- Develop and own the product roadmap to unify multiple portals into a single digital platform for agricultural trade services.
- Rationalise a range of existing portals into one integrated service, ensuring business continuity and minimal disruption.
- Align product development with the broader digital transformation strategy, agreed government architectures and cyber security standards and government priorities.
- Champion a customer-first approach ensuring the roadmap reflects user needs, policy requirements, and is technically feasible.
- Collaborate with and influence key executive stakeholders to achieve a unified approach.
- Manage competing interests and build consensus to drive product outcomes and delivery.
- Work closely with multidisciplinary teams (digital ID, UX, developers, testers, and business operations) to ensure timely and quality delivery.
- Translate policy, compliance and operational requirements into practical digital services.
- Oversee product backlogs and ensure decisions are evidence-based and aligned to user research.
- Proven experience as a Product Lead or Senior Product Manager in large-scale digital transformation initiatives, particularly in the development of authenticated customer portal.
- Demonstrated ability to define and execute a product roadmap in complex, multi-stakeholder environments.
- Strong understanding of the government's digital identity policy and product landscape, user-centred design, agile delivery frameworks, and service design principles.
- Highly developed stakeholder management with the ability to influence across diverse groups.
- Experience leading change management initiatives within digital transformation programs.
- Ability to interpret and deliver against government policy objectives and legislative requirements.
- Familiarity with API integrations in service delivery.
- Knowledge of import/export processes, agricultural trade regulations, or government service delivery.
- Experience working in federal government programs or regulated industries.
This is an excellent opportunity to join a forward-thinking organisation and contribute to the delivery of a significant digital transformation initiative. The successful candidate will have the opportunity to work with a talented team of professionals and develop their skills and expertise in a dynamic and supportive environment.
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