Program Coordinator

4 weeks ago

Rosebud, Victoria, Australia The Salvation Army Full time

About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

Our Mission and Values

We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Role

We are seeking a dedicated person for our Receptionist and Program Administration position. You will be required to manage an effective delivery of high-quality administration and receptionist support to a site that aids clients with a range and combination of complex needs.

Your Key Responsibilities

  • Screen incoming calls and take appropriate actions and manage enquiries effectively
  • Professionally manage visitors in a courteous, efficient, and friendly manner
  • Provide welcoming and exceptional customer service to all clients, internal and external stakeholders
  • Diary management and coordination of appointments and advising of client arrival in a timely manner
  • Distribute publications regarding other services to clients efficiently and accurately
  • Liaise with external service providers as per schedule to ensure currency of external referral information is maintained
  • Complete general office administration tasks in an accurate and timely manner in accordance with policy and procedures

About You

  • Relevant Business qualification such as Certificate IV or Diploma in Business Administration
  • Demonstrate experience in Reception/Administration responsibilities
  • Intermediate ability with Microsoft Word and Excel and familiarity with Human Resources Information Systems preferred
  • Victorian Driver's Licence
  • A Current Working with Children Check

What We Offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

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