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Service Advisor

3 weeks ago

Windsor, Australia beBeeAutomotive Full time $70,000 - $90,000
Job Opportunity

A dedicated Automotive Service Representative is needed to provide exceptional customer experiences and contribute to a family-owned dealership's success in the Hawkesbury community.

Key Responsibilities
  • Welcome customers warmly, professionally and promptly, through various channels.
  • Utilize automotive expertise to understand customer needs, accurately document vehicle issues, and clearly communicate recommended services and repairs.
  • Effectively manage service bookings, coordinate with the workshop team, and keep customers informed about their vehicles.
  • Skilfully handle inquiries and feedback to foster lasting relationships and trust with diverse customers.
Requirements
  • Demonstrate a genuine customer-first attitude and exceptional communication skills.
  • Build rapport and trust with customers from diverse backgrounds.
  • Hold a strong foundation in automotive service advising or mechanical trade qualifications.
Benefits
  • Competitive salary and earning potential.
  • Vehicle allowance for work-related use.
  • Ongoing career growth and training opportunities.