Operations Manager Marketing Role

7 days ago

Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full time

About Us


ANZ is a leading banking group in Australia and New Zealand, committed to helping our customers achieve their financial goals. With a rich history dating back over 185 years, we've evolved to meet the changing needs of our customers and communities.



About the Role


This is an exciting opportunity for an experienced Marketing Operations Manager to join our team. As a key member of our marketing operations team, you will play a critical role in supporting the holistic enablement, planning, prioritization and operational performance across the broader marketing team.



Your Key Responsibilities:


You will be responsible for:



  • Supporting management of the marketing GTM processes, prioritization and systems that enable the function. Streamline and optimise the processes and ensure the marketing systems are in place to deliver the optimised processes.
  • Centre of excellence for the function for support on Ways of working and Process improvements.
  • Ensure well managed and compliance is completed within the function.
  • Supporting any technical system builds within Australia division marketing, managing system changes and conducting impact assessments.
  • Managing the execution and maintenance of BAU processes.


About You


To succeed in this role, you will need to demonstrate:



  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Proven experience in marketing operations, with a focus on process improvement and efficiency.
  • Able to work independently and as part of a team, with a high level of flexibility and adaptability.
  • Demonstrated knowledge of marketing systems and tools, with experience in managing large datasets and performing data analysis.
  • Ability to provide training and guidance to others, with a focus on developing and implementing best practices.
  • Familiarity with industry trends and developments, with a passion for staying up-to-date with the latest technologies and innovations.
  • Commitment to delivering exceptional customer service, with a focus on ensuring timely and effective resolution of customer issues.
  • Knowledge of compliance requirements and regulations, with experience in ensuring adherence to relevant standards and guidelines.
  • Proven experience in project management, with a focus on delivering projects on time, within budget, and to the required quality standards.
  • Able to lead by example, with a focus on promoting a positive and inclusive team culture.


What We Offer


As a valued member of our team, you will have access to a range of benefits, including professional development opportunities, flexible working arrangements, and recognition and rewards programs. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.


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