Administrative Professional

1 day ago

Wollongong City Council, Australia beBeeOfficeAdministrator Full time $60,000 - $80,000
Key Job Details

This is an exceptional opportunity to work as an Office Administrator, providing high-level support to a small and close-knit team. The successful candidate will be responsible for managing day-to-day office operations, including answering phone calls and responding to emails.

Key Responsibilities:
  • Administrative Support: Manage administrative tasks, such as scheduling appointments and maintaining client records.
  • Scheduling and Coordination: Organise and schedule plumbing appointments, ensuring effective communication with clients and the plumbing team.
  • Customer Service: Provide excellent customer service as the first point of contact for inquiries, offering friendly and efficient support.
  • Data Entry: Maintain accurate records using Simpro management software, ensuring up-to-date information is readily available.
  • Payments: Process customer payments efficiently and effectively.
  • Inventory Management: Assist in ordering and tracking plumbing materials to maintain optimal stock levels.
  • Compliance and Documentation: Ensure compliance documents, safety records, and licenses are maintained and filed accurately.
  • Reporting: Contribute to preparing job progress reports and other key administrative documents.
  • Team Support: Provide administrative support to management and assist in coordinating with the plumbing team.
  • Simpro Management: Utilize Simpro software to manage job scheduling, track project progress, create quotes and invoices, and monitor business operations.
Required Skills & Qualifications:
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Proficiency in Microsoft Office: Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Business Acumen: Ability to understand business operations and contribute to their effectiveness.
  • Organisational Skills: Ability to prioritise tasks, manage time effectively, and maintain a high level of organisation.
  • Technical Skills: Familiarity with Simpro or similar business management software is highly desirable.

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