Retail Customer Service Associate

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $30,000 - $72,000

At a leading online retailer, we strive to deliver exceptional customer experiences. Our journey began in 2008, when our visionary leader had a dream of creating an inclusive shopping community that would revolutionize the way people shop.

We've grown from a small idea into one of Australia's fastest-growing e-retailers. And we're committed to empowering our team members with opportunities for growth and development.

The Role:

We're seeking a Retail Customer Service Associate to join our Lytton-based team. As a key member of our retail operations, you'll be responsible for providing outstanding customer service, maintaining store appearance, and contributing to our business success.

Responsibilities:

  • Greet and assist customers in a friendly and knowledgeable manner.
  • Answer questions, provide product information, and offer assistance in making purchasing decisions.
  • Accurately handle cash and electronic payments, process transactions, and provide customers with receipts as required.
  • Ensure the cash register is balanced at the end of each shift.
  • Work cooperatively with other team members to achieve store goals.
  • Assist colleagues in their duties when necessary.
  • Follow all company policies, including safety procedures, opening and closing checklists, and any other relevant guidelines.
  • Utilise your styling expertise to assist customers in creating fashionable and personalised outfits.
  • Assist with hosting after-hours events.
  • Unpack merchandise to restock shelves and displays.
  • Stay informed about product features, benefits, and pricing.
  • Participate in inventory counts and updates.
  • Help maintain the cleanliness and tidiness of the store.

Requirements:

  • Display confident and professional communication skills.
  • Have previous retail and customer service experience in a fast-paced environment.
  • Have a general understanding of our brand values.
  • Demonstrate ability to problem solve.
  • Availability to work on a Monday to Saturday roster.

Benefits:

  • Flexible working arrangements.
  • Excellent employee discounts on clothing.
  • Regular team events.
  • Training and development focus for staff.
  • A culture that supports your health and wellbeing.
  • Sustainability and ethical targets.

Job Type: Casual

Pay: From $25.00 per hour

Expected hours: 5 - 38 per week

Work Location: In person

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