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Retail Operations Supervisor

2 months ago

Sydney, New South Wales, Australia Acttif Full time

At Acttif, we are committed to fostering an environment where diversity and innovation thrive. Our mission is to redefine the retail experience by empowering every individual to express their unique style.

As an Assistant Store Manager, you will play a pivotal role in our Full-Time operations, contributing to the success of our retail environment. This position offers a unique opportunity to leverage your expertise, share your insights, and leave a lasting impact in a dynamic retail setting.

Key Benefits:

  • Professional development opportunities across Australia and New Zealand
  • Access to a diverse portfolio of premium brands
  • Complimentary products and substantial store discounts
  • Generous leave policies including Parental Leave and Birthday Leave
  • Comprehensive mental health support available around the clock
  • Life insurance coverage
  • Competitive compensation structure including bonuses and superannuation

Your Role:

In the capacity of Assistant Store Manager, you will assist the Store Manager in steering the team within a vibrant retail atmosphere, ensuring an exceptional customer experience.

Your responsibilities will include:

  • Analyzing data to inform operational strategies in collaboration with the Store Manager and District Manager, aimed at driving sales growth
  • Fostering a sales-driven culture within your team to achieve key performance indicators while upholding Acttif's core values
  • Enhancing team performance and capabilities to nurture internal talent
  • Promoting a mindset of continuous improvement and teamwork
  • Inspiring your team to deliver outstanding customer service in a fast-paced environment

Each day will present new challenges that require creative thinking, strategic planning, and a commitment to excellence to lead your store to success.

Ideal Candidate:

  • A passion for leading teams to deliver client-focused service that creates memorable in-store experiences
  • A desire to contribute to the financial success of the store
  • Willingness to drive operational initiatives, including brand events and training
  • A commitment to cultivating a positive workplace culture where every team member is valued
  • An appreciation for performance metrics that align with Acttif's vision of becoming a beloved retail community

Qualifications:

  • 2-3+ years of experience in retail or store management
  • A strong passion for exceptional customer service and experiential retail
  • Previous management experience in a large retail environment or across multiple locations
  • Excellent organizational, analytical, and business management abilities
  • A hands-on leadership style with a focus on motivating and coaching team members
  • A talent for identifying and nurturing skilled employees
  • Strong emotional intelligence and communication skills, with the ability to influence at all levels
  • Flexibility to work varied hours, including weekends and evenings

At Acttif, we value diversity and are dedicated to creating an inclusive workplace for all employees. We encourage candidates who may require accommodations during the recruitment process to communicate their needs.