
Dining Experience Leader
1 day ago
As a senior team leader at our premium venue, you will oversee front-of-house operations and work closely with senior leaders to elevate service standards across high-volume lunch services.
The Opportunity
We are seeking a confident and service-driven professional who thrives in fast-paced dining environments. You will shape guest experiences, mentor your team, and deliver consistently memorable dining encounters.
This is a hands-on, floor-focused role ideal for someone who can lead with presence, structure, and energy. Our venue runs a strong lunch trade with additional evening services—perfect for those seeking a varied roster.
Key Responsibilities
- Oversee the FOH team across daily lunch and selected dinner services
- Maintain a consistent guest-first culture and set the tone on the floor
- Collaborate with kitchen and senior ops to align team and service standards
- Support recruitment, onboarding, and training across the FOH team
- Ensure strong service flow, presentation, and real-time guest feedback handling
Requirements
- Experienced leader with a background in premium dining venues
- Hands-on and confident on the floor, especially during busy services
- Calm, warm, and composed under pressure with great communication skills
- Strong with structure, organisation, and team leadership
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