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Experienced Security Professionals Wanted in Townsville

2 months ago


Townsville, Queensland, Australia MA Services Group Full time
Job Description

**About Us**

MA Services Group is a leading provider of high-performing customer-centric services in Retail Security, Security services, Cleaning and Facilities management. With a strong presence across Australia, we are committed to delivering industry-specific, efficient and productive solutions that meet the unique needs of our clients.

**Job Summary**

We are seeking experienced Security Officers to join our team in Townsville. As a Security Officer with MA Services Group, you will be responsible for ensuring the safety and security of our clients' premises, employees, and visitors. This is a challenging and rewarding role that requires a high level of situational awareness, observation skills, and conflict resolution abilities.

**Key Responsibilities**

  • Regularly patrol buildings, grounds, and parking lots to identify potential security risks and ensure the security of the premises.
  • Monitor security cameras and alarm systems to detect and respond to security breaches.
  • Perform routine checks of doors, windows, and gates to ensure they are secure and functioning properly.
  • Control access to facilities and issue and monitor access badges for staff and visitors.
  • Enforce policies regarding building entry and access, and respond to alarms, emergencies, and incidents such as accidents, medical emergencies, and disturbances.
  • Provide first aid or CPR if trained and necessary, and coordinate with local law enforcement and emergency services when required.
  • Write detailed reports on daily activities, incidents, and suspicious behavior, and assist in the implementation of emergency plans and procedures.
  • Identify potential security risks and recommend improvements, and build positive relationships with staff and visitors.
  • Participate in regular training sessions and drills for various emergency scenarios, and assist in the coordination of evacuation procedures and emergency response efforts.

**Requirements**

  • Current Queensland Security License
  • Current First Aid Certificate
  • Proven experience in a Corporate or Education environment highly preferred
  • Excellent situational awareness and observation skills
  • Excellent level of self-presentation and grooming standards
  • A positive and proactive approach to day-to-day situations
  • Demonstrated experience in conflict resolution and customer service
  • Evening and weekend availability
  • Strong written communication skills, including incident report writing
  • Ability to time manage and work in a high-paced team environment
  • High attention to detail

**What We Offer**

MA Services Group offers a very generous remuneration package, well above the industry standard. We also provide constant training and development programs to assist employees in bringing out the best in themselves.