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Administrative Officer
2 months ago
The Administrative Officer - Outpatient Support Services will be responsible for providing confidential, efficient, and comprehensive customer-oriented front-line administrative support to the SA Health Outpatient Clinics.
Key Responsibilities- Manage the patient administration system to ensure accurate and timely processing of referrals and appointments.
- Process referrals in a timely manner, notifying patients of clinic appointments and issuing relevant literature prior to consultation.
- Adjust appointments as required and inform patients of changes.
- Provide professional, quality, and responsive customer service to patients and stakeholders.
- Experience and computing skills, including email and word processing.
- Sound communication skills, verbal, written, and interpersonal, to establish and maintain effective working relationships with a wide range of stakeholders.
- Experience in providing effective customer service.
- The ability to work effectively as part of a team without direct supervision.
- Effective time management and organisational skills.
SA Health is a leading healthcare provider in South Australia, committed to delivering high-quality patient care and services. As an Administrative Officer - Outpatient Support Services, you will be part of a dynamic team dedicated to providing exceptional patient experiences.
