Dynamic Leadership Role

1 week ago

Brisbane, Queensland, Australia beBeeLeader Full time $65,000 - $85,000
Job Opportunity

We are seeking a highly motivated and experienced Team Leader or Service Manager to join our team.

Job Description

The successful candidate will be responsible for the coordination, support and guidance of House Leaders and Lifestyle Assistants in the provision of high-quality customer care in a residential setting. They will manage the staff rosters for their houses and conduct effective, timely and regular communications with stakeholders, team members and management.

This position requires a highly motivated leader to support House Leaders and drive consistent and compliant practices in the support of our participants. The Service Manager will participate in a rotating on-call roster once fully trained in the position and does not work on shift with the Participants, but regularly visits the houses to support the employees and ensure supports are of a high quality.

Required Skills and Qualifications
  • Unlimited rights to work in Australia
  • Certificate IV in Individual Support, or higher qualifications
  • 3 years of related experience
  • Strong reporting and communication skills
  • Excellent problem-solving abilities
  • Good IT skills and experience in client management systems
  • Strong time management skills and the ability to coordinate multiple services
  • Proven ability to manage teams with positive results
  • Strong understanding of changing standards and codes of conduct in the industry
  • Ability to resolve conflicts in a timely manner
  • Blue Card
  • Current first aid and CPR
  • Current Police Check
Benefits

This role offers a dynamic and supportive work environment where you can make a real difference in the lives of our participants.

Others

Aspire Hub acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

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