Insurance Solutions Expert

1 day ago

Melbourne, Victoria, Australia beBeeCustomerCare Full time $70,000 - $95,000

A career at Bupa is more than just a job.

We believe in being good people and helping others whenever we can, including our customers, communities, and our people.

Joining this role means you'll have support to be the best version of yourself, physically and mentally, so you can provide outstanding care for your clients.

The heart of the role

This position offers a unique opportunity to interact with customers and deliver health solutions and claim resolutions that meet their needs.

If you're passionate about sales, connecting with customers, and providing them with the best possible value and benefits from their insurance, this role is ideal for you.

Based in our store, you'll work towards customer growth activities, including:

  • Providing individual recommendations of suitable health and wellbeing products based on customer needs.
  • Developing business relationships to promote our products.

Key responsibilities

You'll take a customer-first approach by:

  • Assisting existing members with day-to-day transactions.
  • Ensuring customers understand the full value of their product.
  • Providing solutions to identified concerns or needs.
  • Educating members on all the benefits they can access.

Bupa's commitment to its people

We prioritize our employees' health, wellbeing, and careers. Our program provides comprehensive global health and wellbeing benefits for all our employees.

Training and development

You'll receive dedicated support from Store Managers, as well as access to classroom training, e-Learning, and on-the-floor product knowledge training.

We offer comprehensive training programs tailored to each team member's needs.

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