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Porter - Customer Service Expert
2 months ago
We are seeking a skilled and enthusiastic Porter to join our team at The Ville Resort-Casino. As a Porter, you will play a vital role in ensuring our guests have an exceptional experience from the moment they arrive to the moment they depart.
Key Responsibilities- Assist with luggage and valet parking, ensuring efficient and secure handling of guests' belongings.
- Respond to guest inquiries about dining options, accommodations, promotions, and events, providing exceptional customer service and exceeding guests' expectations.
- Work collaboratively with other team members to ensure seamless guest experiences.
- Hold a current Class C Drivers' license with the ability to drive manual transmission.
- Experience in a customer-focused role, with a proven track record of delivering exceptional service.
- Exceptional communication skills, with an immaculate presentation.
- Physical ability to lift and carry luggage and perform tasks requiring moderate physical effort.
- Ability to multitask in a dynamic and fast-paced environment.
- Computer literate with knowledge of Microsoft Office suite.
- Permanent Part-Time positions & Casual positions available.
- Idyllic location in tropical North Queensland.
- Uniforms supplied and laundered.
- Free car parking.
- Employee Assistance Program.
- Corporate discount on health insurance.
- Paid Parental Leave.
- Generous discounts across Morris Group.