Sales Account Representative

We're passionate about championing businesses of all sizes, and proud to be a fast-growing scale-up revolutionizing business banking and payments.

We believe in leveling the playing field, where every business benefits from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we're working hard to build the tools to make it happen.

Zeller is growing rapidly, backed by leading VCs, and brings together a global team of dedicated payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a supportive and high-performing team to inspire change in outdated banking solutions.

About the Opportunity

As a Sales Account Representative in our Sales team, you'll bring your hands-on approach, creative problem-solving skills, natural business-development acumen, self-starter experience, and competitive fire to help us be a trusted partner and advocate to Australian SMEs.

Being a Zeller Account Representative isn't about hard selling. We believe that building strong and lasting relationships with business owners is key to success. Our merchants come in all shapes and sizes — from family-run businesses, to multi-location chains, to large-scale events, and more. Every day will be different, and you'll thrive on going above-and-beyond to support a variety of merchants, by being a champion for their needs and a supporter of their business.

This position is hands-on — you'll be hitting the streets to meet business owners, build a deep understanding of the ins-and-outs of their business, and use that knowledge to position Zeller as the best solution to supercharge their cash flow.

By joining Zeller in our embryonic stages, you'll be integral to scaling our rapidly growing Sales team. This role is ideal for a junior Sales Account Representative or Business Development Representative who's not afraid of ambiguity, and gets excited by developing processes while executing in parallel.

Key Responsibilities:

• Gain a deep understanding of the pain points and requirements of business owners, then formulate the right Zeller solution to exceed their expectations.
• Manage a leads and deals pipeline with outstanding hygiene and attention to detail.
• Own the full sales cycle including planning, cold calling, qualifying, obtaining information, due diligence, and closing new deals to achieve individual targets.
• Translate complex merchant financial and payments problems into a succinct and sellable solution.
• Deliver an outstanding first impression for Zeller's merchants by using storytelling, case studies, pitch decks, and industry news to inspire them about how we are the right business banking partner for them.
• Develop commercially sound deals across a wide variety of customer use cases, verticals, and complex economics.
• Stay up-to-date with SME, technology, fintech, payments, competitor, and industry trends that are relevant to your merchants.
• Collaborate with members across Sales, Marketing, Customer Success, Product, and Operations to relay product feedback.

Qualifications and Experience:

• 1+ years of experience as a Senior BDR or SMB Account Executive.
• Proven ability to exceed quarterly goals.
• A strong commercial mindset and demonstrated ability to successfully manage and grow revenue.
• Self-motivated with the ability to work independently or at a distance from your team.
• Genuine curiosity and passion about people and their business.
• Demonstrated experience in prospecting, identifying target merchants, evaluating buyer interest, recognizing decision-making processes, qualifying, creating value-based demonstrations, selling complex solutions, writing proposals, objection handling, and negotiating.
• Excellent written, verbal, and oral presentation skills.
• Resilience in the face of adversity, and an underlying comfort in ambiguity.
• Strong organizational skills and super abilities to manage a large volume of tasks, responsibilities, and deadlines.
• A healthy entrepreneurial spirit.
• Experience with Hubspot or similar CRM tools, and Google Suite (Docs, Sheets, Slides).
• Tertiary education, or a track record of relevant experience that proves it wasn't needed.

Bonus Points:

• Experience in SaaS, fintech, or scale-up B2B sales.
• An established relationship with SME business owners and decision-makers.