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Front Office Coordinator

2 weeks ago

Brisbane, Queensland, Australia Gadens Full time

About Us

Gadens is a leading Australian law firm recognised in AFR BOSS Magazine's Best Places to Work 2024.

We are committed to helping people achieve their purpose in a complex world by leading by example, inspiring others, innovating and building something we are all proud of.

Our vision and strategy for the future include developing and inspiring our people, doing the right thing and making an impact, working with quality clients in our chosen markets, solving problems with people and technology working seamlessly together, and being a widely recognised and respected brand.

The Front Office Coordinator plays a vital role in maintaining the first impression of the Firm, meeting and greeting clients and visitors, and being a key member of the team responsible for the overall front of house activities, including meeting rooms.

This includes:

  • Presenting a positive first impression of the Firm by greeting visitors and directing them to the correct team member and/or department.
  • Providing excellent customer service as the first point of contact for external clients and visitors.
  • Developing and maintaining professional relationships, in person and over the phone.
  • Answering incoming telephone calls and assisting with general queries and information.
  • Managing the reception area and keeping it tidy.
  • Managing all meeting rooms, including bookings and ensuring presentation is maintained.
  • Assisting with audio-visual setup in meeting rooms, including video and telephone conferences and presentations.
  • Providing support for Firm events, including set up, service, and breakdown.
  • Providing coffee, tea, or drink service to staff, clients, and guests.
  • Receiving and acting on travel requests and booking forms.
  • Assisting with catering orders and FOH stock levels.