Lead Retail Manager

4 weeks ago


Moorabbin, Australia Mountain Warehouse Full time

Job Title: Assistant Store Manager



Description



We are seeking an experienced and passionate Assistant Store Manager to join our team at Mountain Warehouse in Melbourne. As a key member of our retail management team, you will play a pivotal role in driving the success of our store operations.



Key Responsibilities:




  • Collaborate with the Store Manager to lead and motivate a high-performing team.
  • Promote teamwork, encourage engagement, and support a unified approach to achieving shared goals.
  • Be a keen advocate for training and development, providing support to ensure colleagues excel in their roles.
  • Support the Store Manager in the successful delivery of daily tasking, store operations, while ensuring compliance with company policies and procedures.
  • Implement and monitor effective visual merchandising, adopting a high level of housekeeping to enhance the colleague & customer shopping experience.
  • Monitor KPIs and contribute to the overall success of the store.
  • Maintain and strengthen our dedication to providing outstanding customer service.


Personal Requirements:




  • Dedicated to delivering unparalleled customer service.
  • Management experience within a retail environment is essential, clothing experience is preferred.
  • Passionate about retail and demonstrates that passion every day through leadership and customer service.
  • Assistant managers often need to make decisions quickly. Having good judgment and making informed decisions is crucial.
  • Takes initiative in identifying areas for improvement and implementing changes that contribute to the overall success of the store.
  • Content in setting objectives and monitoring development.


Rewards & Benefits:




  • Generous monthly Bonus scheme (with potential to double up at the end of the year)
  • 50% Employee Discount across Mountain Warehouse and Animal, plus something extra for your friends and family too.
  • Twice-yearly uniform allocation
  • A dedicated Retail Learning & Development approach to help steer you through your career
  • Employee Referral Incentive ...unlimited
  • Flexible shift patterns
  • A stable, successful and supported environment...so many of our team have grown their career here


We actively seek to create an environment where diversity is celebrated and encouraged, whilst each team member feels valued, respected and safe, giving everyone the opportunity to thrive. We welcome and embrace differences, recognising that they enrich our collective experience and contribute to the strength of our team.



Applicants must possess and maintain full and unrestricted working rights with Australia.



You are applying for a full-time, 38hr per week vacancy with regular weekend work.



Our company values:




  • We are passionate about providing outstanding customer service.
  • We strive to create an inclusive and supportive work environment.
  • We are committed to developing our team members' skills and careers.
  • We believe in the importance of teamwork and collaboration.


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