Retail Operations Manager

1 week ago

Melbourne, Victoria, Australia beBeeRetailOperations Full time $115,000 - $145,000
About the Job

We are seeking an exceptional leader to drive operational excellence and success across our global store network.

Main Responsibilities
  • In-Store Presence: As a catalyst for operational execution, you will test, learn, mentor, and ensure stores are set up for success.
  • Operational Oversight: Conduct regular store visits to co-create workflows, identify inefficiencies, and streamline execution.
  • Performance Management: Own retail financial metrics (sales, margin, EBIT, wages, expenses) while supporting trade levers (conversion, ATV, IPC, loyalty).
  • Simplification & Future-Readiness: Identify opportunities for simplification, process automation, and productivity-enhancing technologies that reduce complexity and improve outcomes.
  • Reporting: Deliver accurate, timely reporting on wages, expenses, and performance to inform decision-making.
  • Process Development: Embed consistent processes and policies that drive compliance, efficiency, and best practice.
  • Project Management: Lead operational improvement projects that reduce costs, enhance systems, and enable digital transformation.
  • Technology & Systems: Oversee effective use of POS, payments/merchant, and workforce scheduling systems; ensure data accuracy and actionable insights.
  • Customer & Team Experience: Continuously improve the store team experience and elevate the customer journey, aligned with our experiential retail approach.
The Ideal Candidate
  • Strong leadership skills with a proven track record of driving operational excellence.
  • Excellent communication and interpersonal skills.
  • Able to work collaboratively as part of a cross-functional team.
  • Familiarity with retail operations and finance principles.
  • Ability to analyze complex problems and develop creative solutions.
  • Strong business acumen with a focus on revenue growth and profitability.
Benefits
  • Competitive salary with bonus earning potential.
  • Discounts on purchases.
  • Recognition and rewards program.
  • Volunteer leave day per year.
  • Flexible working arrangement options.
Join Our Team

At T2, we offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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