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Business Operations Manager
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Key Responsibilities
- Lead by example and embed a culture that encourages teamwork, innovation, and growth among team members.
- Empower your team to deliver exceptional customer service, optimize store operations, and achieve productivity targets through effective planning and execution.
- Develop and implement strategies to enhance customer engagement, improve sales performance, and increase employee satisfaction by providing ongoing training and development opportunities.
- Collaborate with field experts and partners to gain valuable insights, inform decision-making, and drive results that align with the company's overall vision.
- Maintain accurate records, manage store schedules, and optimize wages to meet productivity and wage targets while ensuring compliance with relevant regulations.
- Advocate for the Cotton On Group Foundation, inspiring team members to make a positive impact on global projects and contribute to the company's commitment to social responsibility.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to motivate and empower their team to achieve outstanding results. We welcome individuals from diverse backgrounds who share our passion for delivering exceptional customer experiences and building a culture centered around belonging.
