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Business Systems Analyst
2 months ago
Kirra Services is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in driving business process improvement and system development initiatives.
Key Responsibilities- Business Process Mapping and Requirements Elicitation: Acquire and apply extensive knowledge of business operations and enterprise applications to review and map business processes, and elicit business requirements for systems development and enhancement.
- Salesforce Expertise: Demonstratable experience in understanding and leveraging the capabilities of Salesforce to drive business growth and improvement.
- Business Design and Communication: Lead business design activities, including workshop facilitation, stakeholder interviews, and deliver engaging presentations to communicate ideas and solutions clearly to stakeholders with varying levels of understanding.
- Requirements Analysis and Documentation: Analyse, interpret, and compose business rules and requirements into functional specifications, acceptance criteria, and other technical documents, including offering specialist advice in the context of solution design and business process improvement.
- Process Improvement and Advice: Gain and apply an understanding of the broader business context for Services Operations and organisational objectives, and advise on methods to improve processes and remove non-value add activities.
- Business Process Experience: Experience reviewing and mapping business processes and eliciting business requirements for systems development and enhancement.
- Salesforce Expertise: Demonstratable experience in understanding and leveraging the capabilities of Salesforce.
- Business Design and Communication: Strong ability to lead business design activities to communicate ideas and solutions to stakeholders with varying levels of understanding.
- Requirements Analysis and Documentation: Excellent presentation, verbal communication, workshop facilitation, and writing skills.
- Process Improvement: Experience analysing, interpreting, and composing business rules and requirements into functional specifications, acceptance criteria, and other technical documents, including offering specialist advice in the context of solution design and business process improvement.
Kirra Services offers a hybrid work arrangement, with a mix of office-based and work-from-home options. Successful applicants must be available to work in the Gungahlin ACT office for a minimum of 2 days per week and be able to attend on additional days as reasonably required.
