Creative Community Builder

2 days ago

Sydney, New South Wales, Australia beBeeCommunity Full time $60,000 - $90,000

About Us

We are seeking a passionate and creative Community Manager to take our vibrant space to the next level. As the Community Manager, you'll be responsible for fostering a supportive and collaborative environment where professionals from various industries can thrive together.

About The Role

As a fast-growing team, we offer endless opportunities for professional development, career progression, and collaboration with some of the brightest minds in the industry. We thrive on creativity, innovation, and a strong team culture that champions fresh ideas and ambitious thinking.

About You

You're an energising presence who thrives in dynamic environments and leads with heart, purpose, and initiative. You have an innate ability to make people feel seen, supported, and empowered. Your leadership style is inclusive and hands-on—you roll up your sleeves, inspire your team, and deliver experiences that make us feel like a second home for our members.

Key Responsibilities

  1. Member Experience
  • Consistently deliver a high level of customer service to our members & guests
  • Act as main point of contact for all members
  • Facilitate introductions and relationship-building initiatives
  • Have a thorough understanding of all members and their businesses
  • Drive initiatives to support their growth
  • Proactively manage and resolve issues to maintain a united community & space
Events
  • Oversee the execution of all events to ensure they align with our brand & quality standards
  • Collaborate with internal teams and external partners to deliver high-quality experiences
  • Ensure events run smoothly & Team is supported throughout
Facilities Management
  • Ensure that the building is fully operational
  • Resolve all maintenance issues by reporting to the Operations Team
  • Arrange quotes, liaise with contractors & schedule required maintenance work
  • Coordinate workload of the wider Community Team
  • Ensure a consistently pristine and detail-oriented workspace environment
Daily Operations
  • Oversee the smooth day-to-day running of the space to ensure an exceptional member experience
  • Manage the schedules, workload, and communications of the Community Team
  • Communicate upcoming changes/ initiatives to members and Team
  • Support the delivery of weekly events
  • Continuously identify opportunities to improve workflows & service quality
Management and Leadership
  • Manage daily workload of the Community Team
  • Develop team capability through training and development
  • Mentor & engage Team by coaching them for success in their career path
  • Conduct Performance Reviews as well as provide regular feedback
  • Train new staff members with support from Senior Manager
Sales
  • Conduct tours of the space and drive new sales
  • Inductions, on-boarding and off-boarding
  • Manage members

If you're looking for a dynamic workplace where no two days are the same, where your contributions truly make an impact, and where you'll be surrounded by passionate, like-minded individuals - this is the place to be.

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