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Hospitality Operations Manager

1 week ago

Gold Coast, Queensland, Australia ALH Hotels Full time

At ALH Hotels, we are seeking a highly motivated and inspiring leader to fill the role of Assistant Manager at our well-loved institution in Varsity Lakes.

The ideal candidate will have previous experience in hospitality or retail leadership, preferably with knowledge of food, bars, and gaming operations.

You will be responsible for managing the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting and training team members, rostering, and providing exceptional guest experiences.

This is an excellent opportunity to bring your passion for good food and creating memorable moments for our guests. You will also have the chance to develop and grow the business through your own initiatives.

To succeed in this role, you will need:

  • Hospitality or retail leadership experience, preferably across food, bars, and gaming.
  • Ability to lead, develop, and coach a large, multi-skilled team.
  • Operational experience to achieve financial and business targets.
  • Highly developed customer service skills.
  • Current industry qualifications, including RSA, RSG, RMLV, and Approved Manager certifications.