
IT Infrastructure Professional
4 days ago
We are seeking an experienced IT professional to fill a key technical role as an IT Infrastructure Specialist. In this position, you will serve as a technical expert and provide 3rd level technical support.
- Engage with the wider technology team on escalated technical issues, troubleshooting, and fault rectification of problems relating to infrastructure & cloud services.
- Design, implement, and deliver technical solutions that meet our business needs.
- Mentor junior team members and provide relevant on-the-job training when required.
- Ensure documentation is kept up-to-date by prioritizing tasks based on priority, impact, and SLAs.
- Administer, support, and maintain ICT services including on-premises, Azure, and data centre hosted environments to ensure optimal system performance and identify potential issues.
- Serve as the key subject matter expert on digital transformation across our organization, particularly file shared Azure cloud formation and/or hybrid configuration.
- Troubleshoot server and networking hardware, manage problem management, and perform root cause analysis.
- Maintain and support Microsoft and VMware hypervisor environments.
- Manage and support Windows stack environments including Windows Server Operating Systems, Active Directory, Group Policy, DHCP, DNS, Office 365, Azure Entra ID, Intune, Conditional Access, etc.
- Design, build, install, cut over, and backup disaster recovery (ShadowProtect, Azure Backup, and Veeam)
Requirements:
- Extensive knowledge of Microsoft cloud suite including Office 365, Azure, Intune, SharePoint, Entra ID, and ATP.
- Business communication experience – TIPT and cloud phones.
- Ability to work some after hours and weekends with occasional interstate travel.
About Us:
Our organization values collaboration, innovation, and customer satisfaction. If you are passionate about technology and have the skills to match, we would love to hear from you
The ideal candidate will possess excellent technical skills and be able to work collaboratively as part of a team. They will also have strong communication and interpersonal skills, with the ability to adapt to changing circumstances.
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