Department Team Leader

6 days ago


Toowoomba, Queensland, Australia beBeeLeadership Full time $60,000 - $80,000
Role Overview

This role operates Sunday to Thursday with varying hours, and you will be responsible for maintaining the merchandising & visual standards and sales results within your department.

As a Department Supervisor, you will support the store management team by providing exceptional customer service to every JD customer. Your responsibilities include:

  • Model exceptional customer service, every customer, every time
  • Support and guide team to deliver exceptional service and a 'service over task' environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
  • Uphold company standards and deliver store visual excellence

Key qualifications for this role include 2-3 years' experience within retail or like industry, passion for creating an amazing service experience and culture for our customers, proven track record in driving and exceeding set KPI's, excellent time management skills, and strong communication abilities.

The ideal candidate will be able to work effectively as part of a team, lead by example, and provide guidance and support to colleagues as needed.

Our benefits package includes:

  • Referral bonus scheme
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
  • Treat yourself with our attractive staff discount
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.


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