Support Banking Professional

5 days ago

Melbourne, Victoria, Australia beBeeBanker Full time $60,000 - $100,000

Customer Support Specialist

We are seeking a Customer Support Specialist to join our team. As a key customer-facing position, you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.

Your role will entail:

  • welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
  • helping customers with transactional and savings banking needs
  • building strong relationships with customers
  • providing relevant banking advice to suit their situation and goals
  • referencing customers onto our team of specialists when required
  • educating customers on new technologies to assist them in the future

About You

We believe we can teach sales or banking skills to an individual with a can-do attitude and eagerness to learn more. The ideal candidate will have a strong background of face-to-face customer service, with experience handling cash quickly and accurately. They will also be able to multitask in busy environments and build relationships with customers from all walks of life.

What We Offer

In return for your hard work and dedication, you can expect financial benefits for being part of our team. This includes special banking, wealth, and insurance offers. You'll be paid well, and supported throughout your career so you can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer.

Working With Us

We aim to provide one big, supportive team to help us reach our vision to become one of the world's great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

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