Quality Assurance Compliance Specialist

2 days ago

Sydney, New South Wales, Australia Koala Full time

Role Overview

Koala is seeking a Quality Assurance Compliance Specialist to secure its product quality, customer safety, sustainability, and testing standards, while ensuring compliance with all regulatory requirements in all markets.

Key Responsibilities

  • Develop and implement product compliance frameworks for different markets, defining test standards, test methods, and evaluation criteria for test results.
  • Plan and execute tests, including scheduling, cost management, and follow-up on results, as well as communication to suppliers and internal stakeholders.
  • Partner with designers/engineers on product risk assessment (FMEA), involving both product design and manufacturing.
  • Conduct in-house tests using various pieces of testing equipment, and maintain equipment.
  • Apply for and renew product certifications in different markets based on market demand.
  • Communicate and educate internal stakeholders and suppliers on compliance regulation updates in different markets.
  • Support the Quality Specialist and Quality & Compliance manager on quality investigation with testing evidence.

Requirements

  • 5 years of experience in a quality assurance and compliance role, preferably with demonstrable experience in furniture materials.
  • Deep knowledge and understanding of legal compliance requirements on furniture in different markets.
  • Deep knowledge of testing methods on different furniture standards, such as EN/ISO/AU/NZ.
  • Strong root cause analysis skills, familiar with root cause analysis tools.
  • Ability to read and interpret technical documents, such as detailed product specification sheets.
  • Experience with report writing and ability to conduct simple data analysis.
  • Strong communication skills and a collaborative approach.

Benefits

Koala offers a range of benefits, including WFB/Hybrid working, generous time off, Tuesday lunches, monthly barbies, socials, and a stocked kitchen. The company is pet-friendly and offers a surprise and delight program, as well as access to an Employee Assistance Program and a Learning Management platform.

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