Case Manager Level 1

2 weeks ago

Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

We're seeking a skilled Case Manager to join our team at Allianz Australia Services Pty Ltd. As a Case Manager, you'll play a vital role in supporting injured workers with their recovery from a workplace injury and providing them with a positive customer experience.

About the Role:

  • Manage a portfolio of claims to support and assist customers to achieve the best possible outcome.
  • Provide excellent customer service and communication skills to build strong relationships with customers.
  • Work collaboratively with internal stakeholders to ensure seamless claim management.
  • Develop and maintain a high level of knowledge of workers' compensation legislation and policies.

What You'll Need:

  • Extensive administration skills and experience in a similar role.
  • A high level of organisational and time management skills to manage multiple claims simultaneously.
  • Strong relationship management skills to build trust with customers and stakeholders.
  • Excellent communication and interpersonal skills to effectively communicate with customers and internal stakeholders.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A comprehensive training program to ensure you have the skills and knowledge needed to succeed in the role.
  • A competitive salary and benefits package.
  • The opportunity to work with a leading insurance company and make a real difference in the lives of our customers.

About Us:

Allianz Australia Services Pty Ltd is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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