Worker's Compensation Advisor

4 days ago


Melbourne, Victoria, Australia Arthur J. Gallagher & Co. (AJG) Full time

Arthur J. Gallagher & Co. is committed to excellence and seeks a skilled Worker's Compensation Advisor to join our team.

About the Position

This is an exciting opportunity for a dedicated professional to work closely with injured workers, employers, and treating health providers to ensure timely and accurate processing of workers' compensation claims.

The successful candidate will be responsible for reviewing and approving requests for compensation from injured workers for medical/surgical treatment, while maintaining accurate records and communicating effectively with clients and customers.

We offer a supportive training program, competitive salary, and opportunities for growth and development in a collaborative working environment.

Key Requirements
  • Experience in customer service roles in industries like hospitality, retail, employment services, or rehabilitation
  • Tertiary study in psychology, social work, or a related field (desired)
  • Excellent telephone-based communication skills, administrative abilities, and proficiency in learning and using systems/databases
  • Strong resilience, time management, and organizational skills, with the ability to prioritize tasks
  • Superior communication and interpersonal skills, with a team-player attitude
What We Offer
  • Competitive salary and benefits package
  • Serviced apartment and airfare allowances for relocation
  • Flexible work arrangements and professional development opportunities
  • Collaborative working environment with experienced professionals
  • Award-winning recognition and employee engagement programs


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