Senior Retail Operations Manager
2 weeks ago
About Hanes Australasia
Since 1919, Champion Athletic wear has made breakthrough innovations in athletic apparel for men, women and kids.
We cater for every active lifestyle. Sport isn't about just winning it's about how you play and how you feel doing it, so why not join a team that makes every customer feel amazing, no matter what sport they play.
Hanes Australasia is home to some of Australia's most iconic apparel and lifestyle brands including Bonds, Sheridan & Bras N Things.
About the RoleWe are looking for a driven and enthusiastic Senior Retail Operations Manager to join our team at our Champion Brisbane Outlet.
This is a full time role requiring 38 hours of work per week.
- Lead and inspire your team to achieve budgets, KPIs and targets.
- Drive a high performing team, committed to providing exceptional customer service.
- Coach your team through product knowledge, using your passion for selling.
- Maintain store operations including stock management and visual merchandising.
- Previous experience in people management, coaching and delivering feedback is ideal.
- Manage store performance and contribute to overall business objectives.
- Develop and implement operational strategies to drive sales growth and customer satisfaction.
- Provide training and guidance to team members to ensure high standards of customer service and sales performance.
- Maintain accurate records and reports on sales, stock and other key performance indicators.
- Receive up to 50% discount off Hanes Brands, including Champion, Bonds, Bras N Things & Sheridan.
- Take care of physical and mental health with free skin checks, discounted health insurance cover and Employee Assistance Program (EAP).
- Access to our Health & Well-being app with perks like gym, fitness and nutrition discounts.
- Our staff referral program rewards you for helping us place retail management and support centre roles, with a cash bonus.
- Study Assistance to further your education in your current role/career with Hanes.
Estimated Salary: $80,000 - $120,000 per annum, depending on experience.
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