The Perfect Fit for Our Team
2 weeks ago
We are seeking a skilled and enthusiastic customer service representative to join our team. This role will involve providing exceptional customer service via inbound calls, as well as conducting outbound calls to inform customers about order status or follow-up actions.
About the Role- Deal with incoming correspondence in a timely and efficient manner.
- Liaise with our state staff to resolve customer enquiries effectively.
- Conduct all activities in accordance with the requirements of our Quality Management System.
- To ensure that customer queries are resolved promptly and professionally.
- To provide product information and answer customer inquiries.
- To handle customer complaints and feedback in a professional manner.
- Possess excellent communication skills, both verbal and written.
- Have a strong attention to detail and accuracy.
- Demonstrate a passion for delivering exceptional customer service.
- Be able to work in a fast-paced environment with multiple priorities.
- A competitive salary package.
- 14 weeks paid parental leave.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
We are a world leader in gases, technologies, and services for Industry and Health. We have operations in 78 countries with approximately 64,500 employees, serving more than 3.8 million customers and patients worldwide.
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