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Housekeeping Supervisor

2 months ago


Townsville, Queensland, Australia Ingenia Communities Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Ingenia Communities. As a key member of our facilities management team, you will be responsible for providing hands-on leadership and on-the-job training for all housekeeping staff.

Your primary focus will be on ensuring the operational requirements of the park are met, while maintaining a high level of customer service for our guests. This includes assisting the Park Manager with housekeeping staff rostering, providing direction and training to housekeeping staff, and ensuring a high standard of cleanliness in all cabins, ensuite blocks, and amenity areas.

You will also be responsible for replacing linen, towels, and toiletries, keeping storage areas well-stocked, clean, and tidy, and driving the housekeeping team to deliver first-class cleaning standards within a desirable timeframe.

About You

To be successful in this role, you will need to have experience in a team leader role, practical experience in a cleaning/housekeeping role, and the ability to work with minimal supervision. You will also need to possess excellent customer service skills, be well-organized, and have a strong eye for detail.

In return for your hard work and dedication, you will enjoy a competitive package, flexibility, extensive training and development, career progression, and generous reward and recognition programs, including some amazing discounts at our holiday parks.

Culture and Benefits

We offer a dynamic and supportive work environment, where you can enjoy working with a team that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

Our company values include a strong focus on customer service, teamwork, and continuous improvement, and we are committed to providing our employees with the training and resources they need to succeed in their roles.