
Exceptional Customer Service Representative
1 week ago
Are you passionate about delivering exceptional customer service? Do you have excellent communication skills and a knack for building strong relationships?
We are seeking an enthusiastic Phone Enquiry Consultant to join our team. As a key member of our customer support unit, you will play a vital role in ensuring that our clients receive timely and professional assistance.
Key Responsibilities:- Respond to incoming phone calls and client enquiries in a prompt and courteous manner.
- Process client requests, relay information to the relevant team member, and educate clients about our policies and services.
As an Enquiry Consultant, you will be responsible for providing high-quality customer service and contributing to our company's mission of excellence.
What We Offer:- A supportive and collaborative work environment.
- Flexible working options to promote work-life balance and stimulate creativity.
- Opportunities to grow and develop within your role and beyond.
- A competitive benefits package, including people-focused policies and perks.
Our values include fostering optimism, being human-centric, doing what's right, taking ownership, and honesty at our core.
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