Dental Assistant/Receptionist

2 weeks ago

Townsville, Queensland, Australia Dental Corporation Full time
About the Opportunity

We are seeking a highly motivated and organized Dental Assistant/Receptionist to join our team at Bupa Dental Townsville. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients, preparing patients and facilities for dental treatment, and delivering quality chairside assistance to our dentists.

Key Responsibilities
  • Maintain a high level of customer satisfaction by providing continued excellent customer service to our patients
  • Prepare patients and facilities for dental treatment, ensuring a smooth and efficient experience
  • Deliver quality chairside assistance to our dentists, supporting them in providing the best possible care to our patients
  • Provide instrument sterilization and maintain infection control standards and procedures
  • Meet and greet patients, providing a great first impression and building rapport with our customers
  • Book and amend appointments, answer the phone, and update patient records
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Make patients aware of dental services and offers, promoting our practice and services
  • Handle payments and access sensitive information while maintaining patient confidentiality
What You'll Bring
  • 6 months+ experience as a Dental Assistant or Receptionist, with a willingness to learn and grow with our team
  • Exceptional communication and interpersonal skills, with a passion for customer service and patient care
  • Organized with attention to detail, with the ability to build rapport with patients in a cheerful and light-hearted manner
  • Able to work in a fast-paced and dynamic environment, with a motivated and self-starting attitude
Benefits of Joining Bupa Dental Townsville
  • Competitive salary and benefits package, including significant product and service discounts
  • Comprehensive training and ongoing development, with opportunities for internal career progression
  • Networking opportunities across the business and with peers, with a focus on collaboration and teamwork
  • Paid parental leave and salary sacrifice options, with a commitment to work-life balance

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