Dental Assistant/Receptionist

2 months ago

Townsville, Queensland, Australia Dental Corporation Full time
About the Opportunity

We are seeking a highly motivated and organized Dental Assistant/Receptionist to join our team at Dental Corporation. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities
  • Provide outstanding patient care and service, ensuring a positive experience for all patients
  • Prepare patients and facilities for dental treatment, maintaining a clean and safe environment
  • Deliver quality chairside assistance to our dentists, supporting them in providing excellent patient care
  • Provide instrument sterilization and maintain infection control standards and procedures
  • Meet and greet patients, providing a warm and welcoming first impression
  • Book and amend appointments, answer phone calls, and update patient records
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Make patients aware of dental services and offers, promoting our practice and services
  • Handle payments and access sensitive information while maintaining patient confidentiality
  • Provide high-end patient care, building and maintaining relationships with all clients in a friendly and warm manner
Requirements
  • 6 months+ experience as a Dental Assistant or Receptionist, with a willingness to learn and grow with our team
  • Exceptional communication and interpersonal skills, with a passion for customer service and patient care
  • Organized with attention to detail, with the ability to build rapport with patients in a cheerful and light-hearted manner
  • Benefits of joining Dental Corporation:
    • Competitive salary and benefits package
    • Comprehensive training and ongoing development opportunities
    • Internal career progression opportunities
    • Networking opportunities across the business and with peers
    • Paid parental leave and salary sacrifice options

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