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Dedicated Support Professional Wanted
2 weeks ago
We are seeking a dedicated professional to support the delivery of our Staying on Track program.
Job OverviewThe Program Assistant will work closely with the Program Manager to ensure the smooth delivery of services, focusing on supporting young people aged 10–17 who are leaving youth detention and transitioning back to their families and communities.
The successful candidate will be responsible for managing referrals, maintaining accurate client data, and providing administrative support. They will also contribute to fostering a positive team environment, promoting the work of the organization in line with our values.
Key Responsibilities- Support the Program Manager in ensuring the timely and effective delivery of services.
- Manage referrals and maintain accurate records of client interactions.
- Assist with service reviews and complete administrative tasks as required.
- Provide active support to staff and families, contributing to a positive team culture.
- Promote the organization's work in line with our values and mission.
- Relevant tertiary qualifications in health, welfare, or related fields and/or relevant experience.
- Experience building strong relationships with young people, families, and community stakeholders.
- Strong organizational and administrative skills, including database management.
- Excellent communication and interpersonal skills, with the ability to support staff and model positive team culture.
- Ability to maintain confidentiality and handle sensitive information.
- Problem solving and conflict resolution skills.
- A current driver's license and first aid certificate are highly regarded.
Candidates with experience in Out of Home Care, Youth Justice, community services, or working with young people and families within culturally diverse communities will be highly regarded.
Applicants must undergo probity checks, including a National Criminal History Record Check, Queensland Blue Card Working with Children Check, and LCS Check.
