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Store Operations Manager
2 months ago
**Job Summary**
The Store Manager is responsible for overseeing the daily operations of a store, focusing on delivering an exceptional customer experience. This role involves supervising operational and organizational standards, leading a successful team, and achieving agreed targets, revenue, and profit objectives.
Key Responsibilities- Team Leadership
- Recruit, build, and maintain a strong team culture that aligns with the company's vision, mission, and culture.
- Provide leadership and inspiration to the team through effective coaching and development, aiming to ensure retention within the company.
- Ensure the team has high standards of product knowledge.
- Implement and drive in-store promotions and marketing initiatives.
- Maintain outstanding store conditions and visual merchandising standards.
- Monitor inventory levels and ensure stock control measures are well maintained within business guidelines.
- Ensure high levels of customer satisfaction through excellent sales service, product knowledge, and after-sales support.
- Prepare and control the store's budget, aiming for minimum expenditure and efficiency.
- Analyze profit and loss reports and make accurate forecasts.
- Previous experience in a retail management environment.
- Ability to lead a team and maintain a strong team culture.
- Highly driven, self-motivated approach.
- Strong selling and communication skills.
- High attention to detail and well-organized.
- Passion for delivering great customer service and producing great store results.