IT Operations Specialist
1 week ago
Monash Health is seeking a seasoned IT professional to lead our Level 2 IT Operations team. As a key member of the Digital Health Division, you will be responsible for delivering high-quality IT services and equipment across various healthcare sites.
Key Responsibilities:
- Lead by example and execute a significant change agenda to ensure exceptional service delivery to staff and patients.
- Provide leadership and support in the delivery of Level 2 IT support functions, including Level 2 Desktop/On-site support.
- Develop and implement full-level 2 IT support functions, working closely with the Service Delivery Manager and other stakeholders.
- Collaborate with cross-functional teams to streamline clinical workflow and processes, improving quality and efficiency.
Requirements:
- A proven track record of service delivery improvement and experience in leading technical teams.
- Strong technical knowledge and skills in IT operations and support.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing professional development opportunities.
- A competitive salary and benefits package.
Please note that this is not an entry-level role. The successful applicant will be required to work across all healthcare sites, based at Monash Medical Centre Clayton.
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