Care Coordination Specialist

5 days ago


Oxley, Queensland, Australia Myhomecare Full time

About MyHomecare Group

At MyHomecare Group, you will be part of a dynamic team of dedicated professionals who share our passion for delivering exceptional care to older Australians.

We have a rich 100-year history of providing innovative and creative solutions to support our clients in their homes. Our commitment to excellence has earned us a reputation as a leading provider of home-based care services.

Your Role:

  • You will be responsible for the creation, administration, and management of rosters for a group of field employees, ensuring client services are covered by staff with the necessary skills to achieve high standards of care.
  • You will accurately maintain client rosters and deliver best practice scheduling to prepare long-term rosters for clients and field staff in a timely and efficient manner.
  • You will monitor and ensure all shifts have been delivered for field staff.
  • You will action and document phone calls and/or communication relating to scheduling, including sick calls, rostering issues, change requests, and client inquiries.

Requirements

  • You will have experience in a scheduling/rostering role.
  • Microsoft Office Suite and Procura experience is highly regarded.
  • You will possess a high level of verbal and written communication skills, attention to detail, and the ability to multi-task.
  • You will be able to work both within a team and autonomously.
  • The right to work in Australia is essential.
  • A National Police Clearance or willingness to obtain (MyHomecare Group will organise via WorkPro at no cost) is required.
  • Proof of Covid Vaccination is also required.

What We Offer

  • A role with true purpose: You will see firsthand how your work makes a positive impact on people's lives.
  • Benefits & perks: Our rewards program recognises your hard work with discounts to a range of brands.
  • Opportunity to grow: We provide up-skilling opportunities, training, and networking to help you advance in your career.
  • Flexibility: Work within an organisation that is leading the way in providing care to older Australians, with a national footprint that gives you flexibility to explore future opportunities across the country.
  • A supportive team with a positive culture.

Estimated Salary Range: $60,000 - $80,000 per annum, depending on experience.



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