After Hours Care Team Member

5 days ago

Sydney, New South Wales, Australia beBeecarecoordinator Full time $80,000 - $90,000
About this role

This is an exciting opportunity to join our team as an After-Hours Rostering Coordinator. You will be based at one of our Residential Aged Care home sites and will be responsible for coordinating after-hours rosters, including managing the casual workforce and ensuring rostering principles are followed.

Your strong communication and interpersonal skills, combined with your ability to positively influence minimising absenteeism and accurately assess the level of urgency to backfill, will be critical to your success.

You will work closely with our Workforce Rostering Specialist to ensure all shifts are filled with suitable employees and that all employees within the roster have full compliance.

Key responsibilities include:

  • Managing absentee calls from employees, shift bidding, and proactively making outbound calls to employees
  • Coordinating the casual workforce to promote utilisation - maintaining availability, addressing gaps
  • Ensuring clear communication of shift expectations and escalation procedures
  • Sourcing replacements for all unplanned leave shifts ensuring all shifts are filled with suitable employees
  • Recording after hours rosters changes within the rostering software - Humanforce
  • Supporting Residential Aged Care to fill all other types of unfilled shifts (planned leave)
  • Reviewing and considering employee working rights and limits when replacing shifts
  • Ensuring all employees within the roster have full compliance
  • Responding to inquiries, documenting key decisions, engaging stakeholders for input on rostering needs, and identifying recurring coverage gaps for escalation

You will be required to commit to an ongoing part-time position and obtain a Police Check.

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