Housing Support Liaison

1 week ago

Port Macquarie, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Overview

The Customer Service Officer plays a vital role in delivering exceptional customer service to current and prospective clients. This rewarding position contributes to positive social impact and helps create a world without housing poverty.

As a key member of the team, you will be responsible for providing excellent service to clients who present via phone, email or in person.

Key Responsibilities
  • Deliver exceptional customer service to meet client needs and expectations.
  • Communicate effectively with clients, colleagues and stakeholders to achieve business objectives.
  • Work collaboratively as part of a large purpose-driven organisation to deliver services that make a positive impact.
Requirements

To succeed in this role, you will need:

  • Relevant skills and experience in working effectively and sensitively with diverse customer groups with complex needs.
  • Ability to handle high volumes of work and prioritize effectively.
  • Confidence in liaising with various stakeholders, including vulnerable people.
  • A strong work ethic, willingness to learn, and a caring and empathetic nature.
Benefits

This role offers the opportunity to grow your career across a range of teams and services within our large organisation. You will be based in Kempsey and Port Macquarie offices.

What We Offer

We provide a supportive and inclusive environment where you can develop your skills and advance your career.

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