Library Services Specialist

2 weeks ago


Brisbane, Queensland, Australia Karlka Recruiting Group Full time
About the Position

The Librarian will support Regional and Digital Services Librarians in ensuring exceptional customer service and supervision of staff. The Librarian will be committed to developing and implementing innovative programs to engage the community.

Duties
  • Contribute to the delivery of library services by undertaking library and customer service duties as rostered.
  • Support the Regional Librarian / Digital Services Librarians in their day-to-day activities and act in their role if required.
  • Provide consistent customer service by working at different library locations and/or working flexibly as required.
  • Undertake accurate and efficient rostering, cash reconciliation, facility management, and other administrative duties as needed.
Requirements/Skills
  • Recognised degree in Library and Information Science and eligibility for Associate Membership of the Australian Library and Information Association (ALIA)
  • Competent in using print and digital information sources
  • Previous supervisory experience
  • Capacity to take on a leadership role (desirable)
  • High-level interpersonal and teamwork skills
  • Highly developed customer service skills
  • Experience in supervising the front-line library customer services
  • Demonstrated proficiency in using technology, including:
    • smart devices
    • computers
    • software applications
    • web-based applications
    • digital library resources
    • and automated library systems
Success Profile
  • Experience in supervising the delivery of front-line library customer services
  • Commitment to developing and implementing innovative programs to engage the community
  • Effective communication and interpersonal skills
  • Positive approach to change and a commitment to learning and continual self-improvement


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