
Gaming Experience Ambassador
1 day ago
Experienced individuals sought to provide exceptional gaming floor experiences, ensuring customer satisfaction and operational efficiency.
As a Casual Gaming Attendant, you will be the face of our gaming floor, providing support and guidance to customers while upholding compliance requirements.
The ideal candidate will possess strong customer service skills, previous experience in a similar role, and a willingness to work varied shifts, including evenings, weekends, and public holidays.
We offer ongoing learning and development opportunities, access to employee wellness initiatives, and free on-site parking. If you are passionate about delivering outstanding customer experiences, we encourage you to apply.
Key Responsibilities:
- Provide responsive customer service, answering questions and addressing gaming-related issues.
- Monitor gaming activities to ensure adherence to rules and regulations.
- Maintain the gaming room to the highest standard.
- Collaborate with colleagues to ensure seamless operations.
Requirements:
- Current Victorian Responsible Service of Alcohol Certificate (RSA).
- Current Victorian Responsible Service of Gambling Certificate (RSG).
- Current Victorian Gaming Employee Licence.
- Previous experience in a similar role.
- Excellent customer service skills.
Pegasus Leisure Group values diversity and inclusion and welcomes applications from all candidates.
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