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Gaming Service Ambassador
3 weeks ago
We are currently seeking a customer-focused and detail-oriented Service Ambassador to join our team in a fast-paced gaming environment.
Key Responsibilities:- Provide exceptional service to all guests, answering questions and assisting with gaming-related issues.
- Monitor gaming activities to ensure compliance with rules and regulations.
- Ensure the gaming room is always maintained at the highest standard.
- Collaborate with other team members to ensure smooth operations.
The role may require tasks such as lifting boxes, kegs or stock, standing for long periods, and utilizing stairs.
Required Skills and Qualifications:- Current Victorian Responsible Service of Alcohol (RSA) certificate.
- Current Victorian Responsible Service of Gambling (RSG) certificate.
- Current Victorian Gaming Employee Licence.
- Previous experience in a similar role.
- Customer service skills.
- Willingness to work various shifts, including evenings, weekends, and holidays.
What You'll Enjoy:
- A dynamic and supportive work environment.
- Opportunities for growth and development within the organization.
What We're Looking For:
- A motivated and proactive individual who is passionate about delivering exceptional service.
- Someone who is able to work well under pressure and maintain a high level of productivity.
