
Senior Technical Specialist
4 days ago
The primary goal of this role is to provide technical support for desktops, networks, and data center technologies across Asia Pacific and EMEA regions.
Key Responsibilities:
- Resolve desktop and network issues with ease using advanced troubleshooting techniques
- Install and upgrade Operating Systems efficiently to ensure seamless functionality
- Perform software and hardware break fix tasks to minimize downtime
- Configure Wi-Fi and network settings (LAN, WAN, Switches, Routers) for optimal performance
- Administer MS Office installations to ensure compatibility
Requirements:
- Prior experience in computer repair and troubleshooting is essential
- CCNA or above certification is highly preferred
- Proficiency in business English and local language is required
Standard tools required for engineers going onsite include a fully charged laptop with Windows 8 or 10 and admin rights, Cisco Console cable, software installed such as Putty and TeamViewer, screwdriver set, and internet data card.
Beyond these responsibilities, the ideal candidate will have excellent communication skills and be able to work effectively in a team environment.
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