Community Outreach Coordinator

2 weeks ago

Canberra, ACT, Australia beBeeLibraryService Full time $70,911 - $85,561
Job Summary

We are seeking a highly skilled and motivated Library Service Officer to join our team. In this role, you will be the frontline of customer engagement, providing exceptional service to library members and helping them achieve their goals.

Required Skills and Qualifications
  • Customer Service: Provide excellent customer service to library members, responding to their queries and concerns in a timely and professional manner.
  • Program Development: Develop and deliver programs and services for diverse communities, ensuring they meet the needs of library members.
  • Supervision and Mentorship: Supervise and mentor junior staff members, providing guidance and support to help them grow in their roles.
  • Teamwork and Communication: Work effectively in a team environment, communicating clearly and respectfully with colleagues and stakeholders.
Benefits

This is an exciting opportunity to work in a dynamic and inclusive team environment, where you can make a real difference in people's lives. As a Library Service Officer, you will have the opportunity to:

  • Develop your skills and knowledge in customer service, program development, and supervision.
  • Work with a diverse range of communities, including children, young adults, and seniors.
  • Contribute to a positive and inclusive work environment, where everyone feels valued and respected.
Other Information

To be successful in this role, you will need:

  • Prior experience in customer-facing roles.
  • Able to work flexible hours, including evenings and weekends.
  • Certificate IV or higher in Business or related field (desirable).

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