Concession Store Leadership Opportunity in Retail

1 day ago


Brisbane, Queensland, Australia Brand Collective Full time

About Yarra Trail

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Yarra Trail, part of the esteemed Brand Collective network, is a brand that embodies effortless Australian style. Our story revolves around creating clothes that invite individuals to express their personal narrative with confidence.

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The Role: Concession Manager

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We are seeking a skilled Concession Manager to lead our team at David Jones Brisbane City. As a key member of our retail team, you will be instrumental in driving sales, implementing day-to-day store operations, and providing exceptional customer service.

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This part-time leadership role offers 26.5 hours of work per week, Tuesday-Saturday, across select trading hours. Your primary responsibilities will include coaching and developing your team to achieve business objectives and deliver an outstanding customer experience.

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Key Responsibilities:

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  • Coach and develop team members to meet business goals and provide exceptional customer service">
  • Maintain operational excellence in product handling, visual merchandising, and loss prevention management">
  • Promote a safe working environment and prioritize employee wellbeing">
  • Recruit, select, and train team members who embody Yarra Trail values">
  • Foster strong relationships with the in-store David Jones team to leverage sales-driving opportunities">
  • Utilize data and insights for growth opportunities">
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Your Skills and Qualifications:

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To excel in this role, you will need:

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  • Concession or boutique store retail leadership experience">
  • An enthusiasm for crafting modern, authentic service experiences for customers">
  • Familiarity with styling outfits that leave customers feeling relaxed, confident, and tailored to their needs">
  • Experience with stock control and visual merchandising (comfortable lifting up to 10kg unassisted)">
  • Capabilities in training, coaching, and mentoring team members, as well as driving and exceeding KPIs">
  • Excellent time management skills">
  • Experience communicating with stakeholders at all levels">
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What We Offer:

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In return for your expertise, we offer:

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  • Generous discounts for you and your family across Brand Collective's stable of brands, including Black Pepper, Elka Collective, Clarks, Julius Marlow, Review, Hush Puppies, and more">
  • Newly launched additional discounts associated with LK Group, encompassing Daniel's Donuts, Snooze, Hommey, and the NBL Store">
  • Access to a free Employee Assistance Program, connecting you to mental health professionals when needed">
  • Opportunities for career progression within Brand Collective, with early access to internal careers">
  • David Jones Team Member discounts">
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About Us

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As part of the iconic Brand Collective network, we value diversity and inclusion, hiring based on capability and performance. If your skills align with this role and our company culture, we would love to receive your application today.

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Estimated Salary: $85,000 - $95,000 per annum, dependent on experience.



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